Results tagged “Banking” from Job Swill

That was the ever so pleasant question that started off my day today. My response to that question was "excuse me?" Which was followed by the requisite, "I know this is not your fault, but I'm just so frustrated by your bank." While I truly felt this clients frustration, why do people think that if they are all pissy and bitchy that a customer service issue will be solved more promptly?

It's actually the total opposite. I am less inclined to help out a client, or I should say, go beyond the call of duty, if a client is ultra bitchy. I'll pull out all the stops for a client who states their story in a calm and professional way. When did people stop learning how to stifle certain frustrations? I mean, if a missing ATM card throws them for a loop, imagine how they will react when say, they are in a fender bender?

I'm on the consumer side of things daily, and would never imagine saying anything like that to someone. You're in a public business for goodness sake. There are better ways to get your point across than verbally berating someone who is trying to help you.

(Posted by Frustrated)

I was recently fired from my job at a major bank. The fact is, the whole incident was totally my fault. I had a crush on "Mark'' (think Ryan Phillippe's slightly older brother) for the last year, and jumped at every opportunity to work with him. We were both assigned to a branch promotion, and had to come up with some type of event for our wealthier clients (who cares about the poor ones, right).

We had tried to work on the projects during office hours, but working in a busy branch like ours, it was extremely hard to find the time. So Mark suggested that we work one night after banking hours. I was up for it. I mean anything to let me spend some more time with Mark - why the hell not.

So we end up staying one evening, and work steadily for the first hour or so. Mark finds a bottle of wine that was in our storage room from a previous bank function, and we decide to open it. We don't get overtime, so consider this our bonus. Well, we end up getting a bit tipsy, and one thing leads to another, and we end up having sex in the ATM room.

Two days later, Mark and I are called into our managers office, and he informs us that we are both fired. Security had reviewed the video tape (we honestly didn't even think of that), because there had been a discrepancy in the ATM balancing from that day. Well needless to say, I have never been so embarrassed in my life.

And guess what, Mark never spoke to me again after that day. I was such an idiot.

(Posted by Anonymous)

I do not simply hate my co-worker Tom, I loathe him. We work in a bank together and he seems to think it's funny to make my life a living hell. Although we are the same age, he will actually revert back to grade school and say things to our manager like "Who do you like better, me or Becky?" He also loves to talk about how much of a bonus payout he gets from referring friends to the bank to open checking accounts. He makes it seem like the bank would be nothing without him bringing in business, but what's truly funny is, his friends close their accounts within two weeks.

On top of this, Tom burps in our faces, makes fun of the way people look (apparently I look too skinny and probably throw up all my meals or don't eat at all, according to him) and calls myself and the other women "stupid fucking morons" behind our backs. Once when I was helping a customer, Tom stepped in, called a banker and take them from me in order to get referral points-even though it wasn't his customer and he had one of his own.

He also loves to call me a racist and tells everyone I hate Mexicans (he is Mexican) even though I am friends with the other Mexican people who work there. He claims I am a Nazi who wants to kill his people, despite the fact that I am made up of mixed race myself and get along fine with my other co-workers. He has even once talked to me about how ignorant I am for not speaking Polish and how I need lessons in speaking my "native language", then was unable to pronounce my last name...which is actually a common polish surname where I live. He also likes getting in my way, poking me, and crying out that I've infected him with my germs, and sitting at my favorite spot...simply because he knows I love to sit there and for no reason other than that. That's ok though, because as soon as I put my two weeks notice in, I'm speed dialing HR and I'll give him a firing to remember!